Mr Meshack Tafa

Chief Operations Officer

Mr. Meshack Tafa is a seasoned manager whose experience of over 28 years spans a number of sectors, including education, mining, consulting, manufacturing, automotive, financial services, international civil service, financial regulation and project implementation. In these industries, he acquired exceptional knowledge in the areas of organizational design, strategy execution, organizational transformation, project management and general management.

Mr. Tafa is a former educator, whose last posting in this sector was at Molepolole College of Education, as lecturer, in the late 1980’s. Among his achievements was being involved with pioneering the introduction, testing and implementation of the Art Syllabus for the Junior Certificate in Botswana.

He left the education field for Debswana, Orapa and Letlhakane Mines where he began his corporate career as a Human Resource Learner Official. He rose through the ranks and was appointed Communications Manager and his portfolio was expanded and he became the Strategic Plan Coordinator. As part of his development, he spent time at the De Beers Central Selling Organisation, London (and close liaison with other De Beers’ offices in Ireland, Switzerland and Belgium), whereat he was exposed to all aspects of the diamond value chain including among others, media relations and investor relations.

In 1996, Tafa joined Volvo – Swedish Motor Corporation as Human Resource Development Manager. His remit included all aspects of people management strategies. As an educator at heart, he saw the need to develop workers in skills required by the then nascent motor assembly industry and helped develop specialized courses for them.

In 1999 he was appointed Marketing Manager – Client Relations with Botswana Life Insurance Limited (BLIL) where he was responsible for the company’s branches, country-wide. Among his major responsibilities was the transformation of the service offerings through the use of technology, review of processes, client conservation and re-investment of customers’ matured funds.

At Botswana Life Insurance, he also managed the first ever client communications project and made contact with over 120,000 individual life and pension policyholders, as well as the ‘High –Net worth clients’ Loyalty Programme & Customer Retention Project. Other projects he was responsible for include Policy Lapse Management Project in conjunction with University of Pretoria, South Africa, which used Data Mining principles for enhanced use of corporate data and information. Tafa also chaired and coordinated the BLIL Market Research Project in conjunction with the European –ACP Business Assistance Scheme (EBAS) and the University of Botswana’s Marketing department. He ended his tenure at Botswana Life Insurance Limited as Support Services Manager wherein he was co- Project Manager (with Botswana Insurance Fund Managers –BIFM as project sponsor) for construction of the Fairgrounds Office Park

In 2005 he was appointed the first ever Director – Corporate Services at Southern African Customs Union (SACU) Secretariat in Windhoek, Namibia. Apart from managing four business units of Human Resources, Finance, Information Technology, Administration & Procurement, Tafa had the huge task of setting up the organization from scratch. This included drafting the Conditions of Service, HR policies, Financial Procedures and Communication and branding strategies, driving the recruitment and on-boarding of staff from the region, and support staff from within Namibia. This entailed close liaisons with officials from the five countries who comprise SACU (Botswana, Lesotho, Swaziland, Namibia and South Africa).

In 2008, he assumed the position of Director- Corporate Services, at then newly established Non-Bank Financial Institutions Regulatory Authority (NBFIRA). This was also a green field operation where he coordinated the development of the organization structure, salary and benefits structure, HR Policies, Financial Procedures, and Information Technology systems in order to operationalize the new organization.

After a short stint as the Executive Director of Futureline (PTY) Ltd, a consulting firm, he joined the Human Resource Development Advisory Council (an advisory body for the transformation of BOTA, TEC and BEC), as Project Manager for the Corporate Services & Legacy Organisations project and subsequently Acting Director – Operations & Projects up to the time HRDC and BQA came into being. In this role, he led the following sub-project teams of Human Resources, Information Technology, Finance & Administration, Business Continuity, Governance and Records Management. The deliverables entailed overseeing the development of HR and Financial Management policies; conduct of HR, IT, Assets, Legal and Risk Due Diligence exercises prior to start date of the transformed organisations

Among his business qualifications, Tafa has an MBA from De Montfort University, Advanced Diploma in Human Resources Development, Diploma in Marketing, Intermediate Certificate in Insurance, Certificate in Company Law. He is a Chartered Communications Practitioner, Balance Score Card Practitioner and a member in good standing of a number of professional bodies including the Institute of People Management (IPM) and Public Relations Institute of Southern Africa (PRISA). He also trained in Strategy Execution, Integrating Strategy, Budgeting & Reporting Programme with Wits University and attended the African Development Bank training on Regional Project Management Implementation, among others.